Insurance Claims

As a Louisiana Licensed Adjusting Firm, Catastrophe Assessment & Restoration Experts, LLC (CARE) provides professional insurance claims support through a team of experienced adjusters, damage assessors, estimators, and disaster recovery professionals. Our personnel bring more than 15 years of combined experience supporting property damage evaluations, catastrophe claims operations, housing inspections, and Xactimate estimating for residential and commercial losses.

CARE personnel have supported both daily and catastrophe claims operations for leading insurance carriers, including State Farm, Allstate, Kemper, Liberty Mutual, USAA, and Openly. Through this experience, our team has developed a comprehensive understanding of the claims process, from initial damage assessment and documentation through estimate preparation, claim review, and resolution support.

Accurate damage assessments and defensible estimates are critical to the successful resolution of any claim. CARE personnel utilize industry-leading estimating software, including Xactimate, to document damages, develop repair scopes, and prepare detailed cost estimates. Our experience evaluating storm, wind, hail, water, fire, and other property losses helps ensure claims are supported by thorough documentation and sound estimating practices.

During catastrophe events, carriers require qualified professionals who can quickly assess damages, document losses, and support efficient claim processing. CARE personnel have experience operating in high-volume catastrophe environments and understand the importance of timely inspections, clear communication, and accurate reporting. Our team is prepared to support surge staffing requirements and catastrophe response efforts across a variety of disaster scenarios.

Unlike many adjusting firms, CARE combines insurance claims expertise with disaster recovery, construction, and contractor experience. This unique perspective allows our personnel to better understand repair methodologies, construction costs, scope development, and reconstruction challenges. The result is more accurate evaluations and practical solutions that support both carriers and policyholders throughout the recovery process.

CARE utilizes emerging drone technology to assist with roof inspections, aerial damage assessments, site documentation, and catastrophe response activities. Drone-assisted inspections improve safety, increase efficiency, and provide high-quality visual documentation that supports accurate damage evaluation and claims decision-making. FAA Part 107 certification pending final issuance.

CARE is committed to providing professional, accurate, and responsive claims support. Our personnel understand that every claim represents a property owner facing uncertainty and recovery challenges. By combining technical expertise, field experience, and a commitment to quality, CARE delivers dependable support that helps move claims efficiently from initial assessment through resolution.